Support

Every email gets read. Replies usually within 1–3 days.

Get help

Email chenzhenghao94@gmail.com — bug reports, feature requests and general feedback are all welcome.

If you're reporting a bug, these help a lot:

Your iPhone model and iOS version (Settings › General › About).
What you did just before it happened — which screen, which button.
A screenshot, if something looks wrong.

Common questions

The import found no workouts

iOS never tells an app whether Health access was denied — it just returns nothing. Open the Health app › your profile › Privacy › Apps › Steproll, turn everything on, then open Steproll again.

A workout has no map or route

Indoor workouts and workouts recorded without GPS have no route. A route can also arrive a few minutes after the workout itself; reopen the app a little later.

Do I need an Apple Watch?

No. Steproll reads any running, walking or cycling workout in Apple Health, whichever device or app recorded it.

Is my data uploaded anywhere?

No. Steproll reads Health data on your iPhone and keeps it there. See the Privacy Policy for the two things that do contact Apple (maps and city names).

I bought Pro and got a new phone

Purchases follow your Apple Account. Open Me › Data & backup › Restore purchases.

How do I cancel a subscription?

In Settings › your name › Subscriptions on your iPhone. Deleting the app does not cancel a subscription.